Technical Customer Support Specialist - Crisp

Quick Stats: Last Date: Not specified | Salary: ₹23,53,250 - ₹27,40,625 per year (approximately) | Eligibility: Fluency in English and French, technical knowledge, and customer support experience

Official Notification Snapshot

• Board/Department: Crisp
• Notification No: Not available
• Important Date: Immediate availability is a plus, but the last date to apply is not specified.
• Total Positions: Not specified

Eligibility Criteria

• Age Limit: Not specified
• Education:
  • Fluency in English and French is mandatory
  • Technical knowledge: a solid understanding of tech concepts (e.g., HTML/CSS) is required
  • Experience in Customer Support via Live Chat
  • Experience with B2B & Support Software
  • Team spirit: empathy, kindness, understanding, active listening, and a collaborative mindset
  • Excellent communication and problem-solving skills
  • Bonus: proficiency in any additional European language

Salary & Pay Scale

The compensation range for this role is around 30k€/35K€ gross per year, depending on the profile, which is approximately ₹23,53,250 - ₹27,40,625 per year.

Selection Process

The selection process is not explicitly stated, but it is likely to involve an evaluation of the applicant's resume, a brief note explaining why they would like to join the Crisp team, and possibly an interview.

How to Register & Apply

To apply, follow these steps:

1. Prepare your resume and a brief note explaining why you would like to join the Crisp team.
2. Ensure you meet the eligibility criteria, including fluency in English and French, technical knowledge, and customer support experience.
3. Compile your application materials, including your resume and brief note.
4. Submit your application, taking into account that you will need to have an independent contractor status in your country and be able to issue invoices if you live outside of France.